{"id":1660,"date":"2017-04-08T07:27:34","date_gmt":"2017-04-08T07:27:34","guid":{"rendered":"http:\/\/www.ramco-group.com\/?p=1660"},"modified":"2026-08-19T12:08:37","modified_gmt":"2026-08-19T12:08:37","slug":"customer-excellence-training-marketpower-staff","status":"publish","type":"post","link":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/","title":{"rendered":"MARKETPOWER: Customer Excellence Training for Staff"},"content":{"rendered":"

Marketpower International conducted training for all staff on Customer Care Excellence on the 8th<\/sup> April to improve the overall service experience delivered to their clients. The training session held at their premises was officially opened by the Group HR Director Mr. Denis Nyongesa and Marketpower\u2019s MD, Mrs. Seema Raval.<\/p>\n","protected":false},"excerpt":{"rendered":"

Marketpower International conducted training for all staff on Customer Care Excellence on the 8th April to improve the overall service experience delivered to their clients. The training session held at their premises was officially opened by the Group HR Director Mr. Denis Nyongesa and Marketpower\u2019s MD, Mrs. Seema Raval.<\/p>\n","protected":false},"author":1,"featured_media":6855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"categories":[25],"tags":[],"class_list":["post-1660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"acf":[],"yoast_head":"\nMARKETPOWER: Customer Excellence Training for Staff - Ramco Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MARKETPOWER: Customer Excellence Training for Staff - Ramco Group\" \/>\n<meta property=\"og:description\" content=\"Marketpower International conducted training for all staff on Customer Care Excellence on the 8th April to improve the overall service experience delivered to their clients. The training session held at their premises was officially opened by the Group HR Director Mr. Denis Nyongesa and Marketpower\u2019s MD, Mrs. Seema Raval.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/\" \/>\n<meta property=\"og:site_name\" content=\"Ramco Group\" \/>\n<meta property=\"article:published_time\" content=\"2017-04-08T07:27:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-19T12:08:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1376\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"kahenya\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"kahenya\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/\"},\"author\":{\"name\":\"kahenya\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#\\\/schema\\\/person\\\/d779229c67084e3a8acd249983455d93\"},\"headline\":\"MARKETPOWER: Customer Excellence Training for Staff\",\"datePublished\":\"2017-04-08T07:27:34+00:00\",\"dateModified\":\"2026-08-19T12:08:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/\"},\"wordCount\":56,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Gemini_Generated_Image_.png\",\"articleSection\":[\"Events\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/\",\"url\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/\",\"name\":\"MARKETPOWER: Customer Excellence Training for Staff - Ramco Group\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Gemini_Generated_Image_.png\",\"datePublished\":\"2017-04-08T07:27:34+00:00\",\"dateModified\":\"2026-08-19T12:08:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#primaryimage\",\"url\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Gemini_Generated_Image_.png\",\"contentUrl\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Gemini_Generated_Image_.png\",\"width\":1376,\"height\":768},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/2017\\\/04\\\/08\\\/customer-excellence-training-marketpower-staff\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MARKETPOWER: Customer Excellence Training for Staff\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#website\",\"url\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/\",\"name\":\"Ramco Group\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#organization\",\"name\":\"Ramco Group\",\"url\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Group-1261155368.png\",\"contentUrl\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Group-1261155368.png\",\"width\":237,\"height\":226,\"caption\":\"Ramco Group\"},\"image\":{\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/#\\\/schema\\\/person\\\/d779229c67084e3a8acd249983455d93\",\"name\":\"kahenya\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ed1fe5db02efe9e299ff0e7819b36449e0b3b612e5ef91d163e8de8759ba076?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ed1fe5db02efe9e299ff0e7819b36449e0b3b612e5ef91d163e8de8759ba076?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ed1fe5db02efe9e299ff0e7819b36449e0b3b612e5ef91d163e8de8759ba076?s=96&d=mm&r=g\",\"caption\":\"kahenya\"},\"sameAs\":[\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\"],\"url\":\"https:\\\/\\\/conceptualise.co.ke\\\/ramco-group\\\/author\\\/kahenya\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"MARKETPOWER: Customer Excellence Training for Staff - Ramco Group","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/","og_locale":"en_US","og_type":"article","og_title":"MARKETPOWER: Customer Excellence Training for Staff - Ramco Group","og_description":"Marketpower International conducted training for all staff on Customer Care Excellence on the 8th April to improve the overall service experience delivered to their clients. The training session held at their premises was officially opened by the Group HR Director Mr. Denis Nyongesa and Marketpower\u2019s MD, Mrs. Seema Raval.","og_url":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/","og_site_name":"Ramco Group","article_published_time":"2017-04-08T07:27:34+00:00","article_modified_time":"2026-08-19T12:08:37+00:00","og_image":[{"width":1376,"height":768,"url":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_.png","type":"image\/png"}],"author":"kahenya","twitter_card":"summary_large_image","twitter_misc":{"Written by":"kahenya"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#article","isPartOf":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/"},"author":{"name":"kahenya","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#\/schema\/person\/d779229c67084e3a8acd249983455d93"},"headline":"MARKETPOWER: Customer Excellence Training for Staff","datePublished":"2017-04-08T07:27:34+00:00","dateModified":"2026-08-19T12:08:37+00:00","mainEntityOfPage":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/"},"wordCount":56,"commentCount":0,"publisher":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#organization"},"image":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#primaryimage"},"thumbnailUrl":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_.png","articleSection":["Events"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/","url":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/","name":"MARKETPOWER: Customer Excellence Training for Staff - Ramco Group","isPartOf":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#website"},"primaryImageOfPage":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#primaryimage"},"image":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#primaryimage"},"thumbnailUrl":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_.png","datePublished":"2017-04-08T07:27:34+00:00","dateModified":"2026-08-19T12:08:37+00:00","breadcrumb":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#primaryimage","url":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_.png","contentUrl":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_.png","width":1376,"height":768},{"@type":"BreadcrumbList","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/2017\/04\/08\/customer-excellence-training-marketpower-staff\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/conceptualise.co.ke\/ramco-group\/"},{"@type":"ListItem","position":2,"name":"MARKETPOWER: Customer Excellence Training for Staff"}]},{"@type":"WebSite","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#website","url":"https:\/\/conceptualise.co.ke\/ramco-group\/","name":"Ramco Group","description":"","publisher":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/conceptualise.co.ke\/ramco-group\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#organization","name":"Ramco Group","url":"https:\/\/conceptualise.co.ke\/ramco-group\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#\/schema\/logo\/image\/","url":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Group-1261155368.png","contentUrl":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-content\/uploads\/2026\/07\/Group-1261155368.png","width":237,"height":226,"caption":"Ramco Group"},"image":{"@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/conceptualise.co.ke\/ramco-group\/#\/schema\/person\/d779229c67084e3a8acd249983455d93","name":"kahenya","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9ed1fe5db02efe9e299ff0e7819b36449e0b3b612e5ef91d163e8de8759ba076?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9ed1fe5db02efe9e299ff0e7819b36449e0b3b612e5ef91d163e8de8759ba076?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9ed1fe5db02efe9e299ff0e7819b36449e0b3b612e5ef91d163e8de8759ba076?s=96&d=mm&r=g","caption":"kahenya"},"sameAs":["https:\/\/conceptualise.co.ke\/ramco-group"],"url":"https:\/\/conceptualise.co.ke\/ramco-group\/author\/kahenya\/"}]}},"_links":{"self":[{"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/posts\/1660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/comments?post=1660"}],"version-history":[{"count":1,"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/posts\/1660\/revisions"}],"predecessor-version":[{"id":8914,"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/posts\/1660\/revisions\/8914"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/media\/6855"}],"wp:attachment":[{"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/media?parent=1660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/categories?post=1660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/conceptualise.co.ke\/ramco-group\/wp-json\/wp\/v2\/tags?post=1660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}